Can my agency license MAI CS PRO to its clients?

Yes, and that’s Engine 2: in the Partner Workspace you activate the solution for each client and earn recurring commission for as long as the license is active.

What is this “two-agent architecture”?

Every customer service agent you switch on is actually two: the visible agent, which talks to the visitor in the chosen tone, and the hidden MAI BUSINESS, which it consults in real time to understand the client’s business before answering. The result is professional, context-aware service — not a chatbot reciting an FAQ.

Does the agent replace the client’s customer service team?

No — it absorbs the volume and hands the conversation to a human at the right moment, with the full history. There’s no per-seat cost: the human agents receiving conversations are unlimited.

Do I need to write the prompts from scratch?

No. You pick one of the tones pre-trained by corporate customer service specialists (consultative, persuasive, warm, technical or premium) and refine from there, in the same panel MAIA uses.

How long does it take to go live?

Minutes. Onboarding is lean on purpose: activate the client’s license, set the identity and tone, paste the script on the client’s site (or share the direct link) and the agent is already answering visitors.

How does Voice mode work?

You choose between the browser voice (native, no extra per-minute cost) and Premium TTS (natural, high-quality voice). Text and voice can work together in the same agent.

Do leads captured in the chat go to a CRM?

Yes, automatically into MAI CRM PRO — with the full service history attached to the card, ready for the sales team to continue the conversation.

Does it work on any website or only on WordPress?

On any website: just paste one script line before the closing body tag — on WordPress too. You can also use the agent in a frame (iframe) or through the direct link.

How is it billed — per conversation or per seat?

By monthly license: one per client, each with its own agent. There’s no per-seat cost and no cost per human agent on handoff. AI credits (MAI COIN), when active on your account, are charged separately and shown in the dashboard before use.

Is there a mobile app yet?

Not yet. The iOS and Android app is on its way, with no launch date set — join the waiting list to be notified.

A MAI Hub solution

In your operation
For your clients

You’re being served by this product on this website.

A customer service agent with the brand of each of your clients.

Real white label, included in the license: the client’s name, avatar, tone and colors. MAI never shows up for the visitor, and every contact becomes a lead in MAI CRM PRO.

A solution from the MAI AI Hub: every contact captured in the conversation goes into MAI CRM PRO, with the conversation attached.

Become a Partner

White label included in the licenseReady in minutesTrained by specialistsText, voice or bothIntegrates with MAI CRM PRO

Behind the scenes, MAI BUSINESS checks the client’s business context before every reply.

Drag to spin MAIA in 3D — she is the product

Ana · Client’s brand

For your agency.

Engine 1Savings

In your operation

Chatbot and customer service under the client's brand.

Engine 2Revenue

For your clients

A license per client, with recurring commission for as long as it’s active.

Engine 3Scale

With the specialists

Per-client implementation and extra capacity when demand gets tight.

See the 3 engines

Pre-trained by specialists

It’s not a generic chatbot. It’s a trained agent.

Each tone was designed by corporate customer service specialists. You pick the starting point — and refine it your way.

Sample answer — consultative tone

“I understand what you need. From what you’ve told me, the Growth plan solves exactly point X. Can I walk you through the details?”

The product’s signature

An architecture of two agents.

Your client’s agent never works alone. Behind it, hidden from the visitor, MAI BUSINESS understands the client’s business and is consulted behind the scenes, in real time — for every answer.

Visitor

What’s your return policy?

hidden

MAI BUSINESS

consulted in real time, behind the scenes

checks the return policy

Client’s agent

Answer to the visitor

You have up to 30 days to exchange it, free of charge. Want me to start the request for you now?

Demo conversation · fictitious brand

That’s why each reply carries the client’s business context instead of being copied from an FAQ.

The visitor never sees MAI BUSINESS — only the result of the service.

Configurable end to end

The same panel as MAIA. Now under your control.

Switch the tone below and watch the sample bubble change instantly — that’s exactly how the real panel works.

Agent name

Tone of voice

Avatar, tagline, colors and name are configurable too.

Ana

live preview

I need help with an order.

I understand what you need. From what you’ve told me, the Growth plan solves exactly point X. Can I walk you through the details?

Voice: Premium TTS·Temperature 45%

For marketing agencies

A customer service agent for every client. Under the client's brand. Without your agency turning into a help desk.

What your agency gains

Time per deliverable
Customer service agent for a client
Manual
—
In the MAI Hub
~12 min + 1 click
Sign up: ~2 min · configure: ~10 min · activate: ~1 click
— : time not yet measured by MAI. Source: MAI LP PRO and MAI CS PRO solution pages.
Revenue per license
Recurring commission for as long as the license is active
Terms are presented in the MAI Partners Program alignment meeting.

Run the numbers for your agency

Deliverable in this calculation: Setting up and maintaining the client's chatbot

Your numbers

Clients you would use MAI CS PRO for

Hours per client, per month, on this deliverable today

Your team’s hourly cost

Time reduction you expect

Your assumption: MAI does not yet have a measurement of this reduction to publish.

The projection

Hours given back per month: —; Clients × hours per client × reduction
Value of those hours per year: —; Hours given back × hourly cost × 12 months
Additional clients on this deliverable, with the same team: —; Hours given back ÷ hours per client, rounded down

Fill in the four fields to see the projection.

Arithmetic projection using your numbers. Not a guarantee of results.

Use in your operationCustomer service on your agency's own website, 24/7.
License to the clientSell AI customer service as a recurring service: setup takes minutes, the monthly fee comes in every month.

Become a Partner See all solutions

Strategic onboarding

From zero to live service in just a few minutes.

Short onboarding on purpose — MAI BUSINESS takes in the client’s business context so you don’t have to train anything from scratch.

Step 01

Sign up

~2 min

Activate the client’s license and create the account, with no red tape.

Step 02

Configure

~10 min

Set the client’s name, tone and colors in the same panel you just saw. MAI BUSINESS takes in the context of their business.

Step 03

Activate

~1 click

Paste the script on the client’s site (WordPress included) or share the direct link. The agent is already answering visitors.

MAI reference times for a short brief; your results will vary. Source: MAI LP PRO and MAI CS PRO solution pages.

Install it anywhere

Copy, paste, serve.

Script on the website

Any website — plain HTML, WordPress, React, Vue, you name it

Paste before </body>

<script
  src="https://maipro.app.br/agente-cs.js"
  data-chave="YOUR_KEY"
  data-posicao="direita"
  async
></script>

On WordPress, paste the script into a Custom HTML block or into the theme footer.

Direct link or frame

Without touching the site: share the agent’s link or embed it in a frame (iframe)

Agent link

https://maipro.app.br/agente/YOUR_KEY

Frame (iframe)

<iframe
  src="https://maipro.app.br/agente/YOUR_KEY"
  title="Ana"
  style="width:400px;height:640px;border:0;border-radius:16px"
  allow="microphone"
></iframe>

The panel generates these snippets with each client’s agent key already filled in.

Pairs with MAI CRM PRO

Every captured contact becomes a lead, automatically.

Service doesn’t end in the chat. Every lead captured by MAI CS PRO goes straight into the MAI CRM PRO funnel, with the full conversation history — ready for the sales team, human or AI, to pick up.

Discover MAI CRM PRO

Visitor chats

with the customer service agent, on the client’s website.

Lead is captured

automatically, with the details set in the panel.

Enters the pipeline

of MAI CRM PRO, with the full conversation history.

Column: Qualified

Marina Costa

via website chat — just now

Full service history attached to the card

Coming soon to your pocket

The same agent, as an app too.

The iOS and Android app is on its way: the same agent, with the same brand and tone as on the website. No launch date yet.

No rework: the same setup as on the website.

Coming soon toApp Store Coming soon toGoogle Play

Join the waiting list and get notified at launch.

Demo conversation · fictitious brand

Pricing

One license per client. White label comes built in.

Every client gets their own agent, under their brand, and each agent is one monthly license.

MAI CS PROMonthly license per client

The license price is presented in the MAI Partners Program alignment meeting.

No per-seat cost
Unlimited human agents on handoff

Included in the license

An agent with each client’s name, avatar, tone and colors
MAI BUSINESS behind the scenes: the client’s business context before every answer
Tones pre-trained by corporate customer service specialists
Text and voice service (browser voice or Premium TTS)
Handoff to a human at the right moment, with the full history
Leads with the service history straight into MAI CRM PRO
Install via script, frame (iframe) or direct link, on any website

AI credits (MAI COIN), when active on your account, are charged separately and shown in the dashboard before use.

White label is included in the license. No extra fee for your own brand.

In the Partner Program, every active license on a client earns recurring commission for your agency.

Become a Partner Talk to a specialist

FAQ

Frequently asked questions.

Everything you need to know before putting your client’s agent to work.

Ready to go with MAI?

Lower operating costs, recurring revenue from every client you activate and specialists to help you scale. All in the same Hub.

Become a Partner Get the free diagnosis

No sign-up fee
Reply within 1 business day
No punitive quotas

MAI doesn’t serve end clients: we work only with Partner agencies and consultancies.